Quality Commitment

At LANZALOE, we are aware of the importance of developing a quality product that is up to our customers. That is why we work hard to obtain important certifications that support our work and demonstrate our commitment to organic farming, such as the Certificate of the Canary Institute of Agri-Food Quality (ICCA), the European Seal of Organic Agriculture, or the VEGAN CRUELTY FREE SEAL among others much others.

At the same time, we have joined institutions such as the aloe Vera Canario Association of producers manufacturers (AFAVECAN) in order to set ourselves new self-demanding limits and to surpass ourselves day by day

 

Our satisfaction guarantee

In relation to the service offered through this website, our satisfaction guarantee states that if you are not satisfied with the product purchased and decide to return it, we will replace the product with one of identical conditions or your money will be refunded. 

Furthermore, our Customer Service team will be at your entire disposal from 8:00 in the morning to 16:00 in the afternoon (GMT), to guide you in any doubt that may arise in relation to your order, through the following channels of contact: Contact

 

Agricultura Ecológica de la Unión Europea

Certificado de Agricultura  Ecológica Europeo

Certificado del ICCA de Agricultura Ecológica (CRAE/ROPE)